Shipping Policies
At Aeruz, we’re committed to providing a fast, secure, and transparent shopping experience. Below you’ll find all the key information about our shipping times, delivery methods, and logistics.
🚚 Free International Shipping
We offer free shipping on all orders — no matter where you are. Shipping costs for the initial delivery are fully covered by Aeruz.
💳 Payment Confirmation
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Instant for real-time payments (e.g., online wallets, local methods)
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Up to 1 business day for credit card payments
⏱️ Processing & Dispatch Time
Once your payment is approved, your order will begin processing within 1 business day.
Your tracking number will be issued within 2 to 3 business days after processing.
During peak seasons, the processing time may extend up to 8 business days.
Unforeseen circumstances such as strikes, public holidays, or global crises (e.g., pandemics) may also impact these timelines.
🌍 Shipping Origin & Logistics
Our products are shipped directly from our global partners to the delivery address provided at checkout.
Depending on product availability and warehouse location, orders may ship from Asia, Europe, the United States, or Brazil — always prioritizing the fastest and safest delivery method available.
📦 Estimated Delivery Times (after dispatch)
Average delivery time may vary slightly depending on your region:
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Western Europe (France, Spain, Germany, etc.): 5 to 12 business days
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United Kingdom: 5 to 13 business days
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Remote areas or rural locations may take slightly longer
📦 Multiple Packages
Some orders may arrive in separate packages, depending on product availability or warehouse location. If you receive one item before the others — don’t worry, it’s completely normal.
🔍 Order Tracking
Tracking begins via our website, as orders are first handled by international carriers.
After a few days, tracking will also be available through your local postal service.
To track your package, simply go to the Tracking section on our website, enter the code received by email, and follow every step of your delivery.
📩 Customer Support
If you have any questions about shipping or delivery, feel free to reach out to our support team:
By placing an order on our website, you agree to the terms and conditions outlined in this policy.
Team Aeruz
Sunglasses that match your speed.