Terms and Conditions of Use
Welcome to the Aeruz Terms of Service. By browsing our website www.aeruz.com and/or placing an order, you agree to the terms and conditions outlined below.
Aeruz is a brand specialized in high-performance sports sunglasses, created for athletes and outdoor enthusiasts. We operate through distribution centers in various regions including Europe, the United States, Asia, and Brazil, allowing us to offer high-quality products with excellent value and smart logistics.
1. Processing & Delivery Time
After your order is confirmed, the average processing time is 1 to 5 business days.
Once dispatched, delivery typically takes 5 to 12 business days, depending on your location and the shipping origin.
Note: Delivery times are estimates and may vary due to factors such as customs clearance, local weather conditions, peak demand seasons, or logistical delays.
2. Shipping Method
Orders are shipped via international or domestic air freight, with final delivery handled by local postal services or courier partners.
This shipping model ensures secure and efficient delivery regardless of the product's origin (Brazil, Asia, USA, or Europe).
3. Order Tracking
Tracking updates may take longer during international transit due to logistics handovers and customs processing.
However, all orders are monitored by the Aeruz team, and we’ll keep you informed of your shipment status whenever necessary.
4. Delays & Refunds
Although rare, delays may occur due to:
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Customs processing
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Carrier logistics
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Strikes or seasonal surges
If your order is not delivered within 90 business days, you will be eligible for a full refund.
Alternative solutions may also be provided, depending on the situation.
5. Product Quality & Pricing
At Aeruz, we work with carefully selected suppliers to ensure that every product delivers performance, durability, and style.
We aim to keep our prices fair and competitive, while maintaining high standards of quality and customer service.
✅ Acceptance of Terms
By using the Aeruz website and completing a purchase, you automatically agree to the terms outlined above.
We recommend reviewing all our policies carefully before placing an order.
📩 Need Help?
If you have any questions, feel free to contact our support team:
The Aeruz Team
Performance begins with vision.